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Renewing / Upgrading / Downgrading / Deleting your Web Hosting package
You can perform any modifications such as
Renewing, Upgrading/Downgrading or Deleting your Web Hosting package from your Control Panel
itself. Follow the steps outlined below to make the modifications you desire -
Login to your Control
Panel, search for the Domain Name for which you have purchased the Web Hosting package
and proceed to the Order Details view page.
Click here to know how >>
Renewing your package
You can extend the tenure of your Web Hosting package from anywhere between 6
months to 5 years.
- In the Order Details view, click the Renew Service button on
the lower toolbar.
- Here, select the duration for which you wish
to Renew the Web Hosting package, and click Renew Service.
- Proceed to pay for the Invoice generated for
the Renewal.
Upgrading/Downgrading your package
WEBSTAR (INDIA) allows you complete flexibility with
the terms of your Web Hosting package. At any point in time, you can Upgrade or even
*Downgrade the
parameters of your package to better suit your requirements. To do so,
- In the Order details view, click Upgrade/Downgrade.
- Here, you can modify all the parameters of your Web Hosting
package. Simultaneously, you may choose to extend the duration of
your package by selecting a duration from the Renew Service
drop-down.
- When you select the new specifications for your
package, you would see the cost of the modification. This is calculated as
([n x Monthly cost of the new package] + Pro-rated cost
for the current month) - Credits remaining from the existing package
where, n =
duration of the new package in months
-
Then proceed to pay for the Invoice, if any payment is applicable.
IMPORTANT
*On
Downgrading a package, the surplus funds are not credited to your account -
however, they can be utilized to immediately extend the duration of your package.
Deleting your package
If for some reason, you do not
wish to continue with the Web Hosting services provided by WEBSTAR (INDIA),
then you may Delete your package. Note that, Deletion of this package within 30
days of purchase, entitles you to a full refund of your Cost Price. However, you
would not get a refund if you Deleted the package after this period.
- In the Order
Details view, click the Delete Service button.
- Here, you would
see details of the refund applicable on Deletion, if any. The refund would be
given to you in the form of a Credit Note. You would further have to Confirm
the Deletion of this package.
IMPORTANTIf you re-order Web Hosting Service
for the same domain name or any of its domain aliases, the 30 day refund
guarantee will not be applicable to any such new Order.
- On confirming,
Deletion would be effective immediately.
IMPORTANT
In order to complete the action in case of
Linux Hosting, the Web Server needs to be restarted. Random restarts
affect other services running on the Server. In order to avoid this, the
Server has been scheduled to restart at intervals of 20 minutes. Hence, each
one of the above mentioned actions might take upto 20 minutes for
completion.
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